Reference

How We Handle Your Information

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep your wallet secure. This policy explains what we gather, where it goes, and how you control it.

Account data stored securelyPayment details never sharedDelete requests honoredContact us anytime

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DATA HANDLING

How We Protect What You Share

Every bKash, Nagad and Rocket deposit passes through encrypted channels so payment details stay private. Login sessions use token-based verification to keep your account locked when you step away. We store only what we need and delete records when you close your account, subject to local compliance periods.

Payment Encryption

When you send a deposit from bKash or Nagad, the transaction moves through SSL-secured pipes. We never see your wallet PIN or store full card numbers; only the reference code and amount land in our records for reconciliation and support.

Cookie Use

We place a session cookie when you log in so you stay signed in as you move between the lobby and the sportsbook. Functional cookies remember your language choice; we do not use tracking cookies that follow you across other websites.

Account Security

After three failed login attempts your account locks for fifteen minutes. We send an OTP to your registered mobile number whenever you change withdrawal details or request a large payout, adding a second layer before the action completes.

Data Retention

Active account data stays on file while you use the platform. When you close your account we keep transaction logs for the compliance period local regulations require, then delete everything except what audits demand. Request a full deletion through support after closure.

POLICY CONTACT

How to Reach Us About Privacy

If you want to see what data we hold, correct an error, or ask us to delete your records, contact our support team. We respond to privacy requests within a few business days and walk you through the verification steps before making changes.

Team online

Live Chat

Open the chat icon in the bottom corner of any page and tell the agent you have a privacy question. Available every day so you can ask about data access, corrections or deletion requests whenever you need to.

Email Support

Send your privacy request to our support email with your account mobile number. We verify your identity, then process the request and reply with confirmation or the data you asked for within a few business days.

Account Settings

Log into your xbet247 account, go to settings, and look for the privacy or data section. Some requests like downloading your transaction history can be handled directly from that page without waiting for a support reply.

What This Policy Covers

xbet247 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, deposit through bKash, place a bet on cricket or football, or withdraw via Nagad, we collect specific pieces of data to make those actions work. We ask for your mobile number to verify payments, your device type to keep login sessions

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smooth, and transaction records to settle withdrawals. Everything we gather ties directly to running the platform. We do not sell your details to advertisers or share payment information with anyone outside the transaction chain. Data storage happens on secured servers; access is limited to account operations,
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fraud checks, and support queries you raise. If local law in Bangladesh or your region requires us to adjust how we handle data, we follow that framework. This policy applies when you use xbet247 from supported regions where our service is available under local regulations. We
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retain records as long as your account stays active, plus the period local compliance rules specify after closure. You can request a copy of what we hold, ask us to correct mistakes, or submit a deletion request through the support channel listed below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions We Hear Most

We collect your mobile number, device type, deposit and withdrawal records, and the bets you place. That data lets us verify payments through bKash, Nagad and Rocket, settle your account and answer support tickets when you reach out.

We share transaction references with the payment processor handling your bKash or Nagad deposit so they can confirm the transfer. We never sell your details to advertisers or hand your wallet information to anyone outside that settlement chain.

Yes. Contact support through live chat or email, verify your identity with your registered mobile number, and we will send you a copy of your account records, transaction history and any notes tied to your profile within a few business days.

Close your account first through settings or by asking support. After the local compliance retention period ends, submit a deletion request via email. We will remove everything except records regulations require us to keep for audits.

You will stay logged out every time you refresh the page and need to enter your credentials again. The lobby will still load, but personalized settings like language choice and quick-bet slips will reset each session.

Availability depends on your local law and eligible regions. If you access xbet247 from a supported area, this policy covers how we handle your data. Check the terms page or contact support to confirm whether your region is included.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoNagad Fastpay

How We Handle Your Information

How We Protect What You Share

Payment Encryption

Cookie Use

Account Security

Data Retention

How to Reach Us About Privacy

Live Chat

Email Support

Account Settings

Privacy Questions We Hear Most

01 What personal information does xbet247 collect from me?

02 Do you share my payment details with other companies?

03 Can I see what data you hold about my account?

04 How do I delete my data after closing my account?

05 What happens if I disable cookies in my browser?

06 Does this privacy policy apply if I play from outside Bangladesh?

Privacy Policy

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